We are hiring MSI Integration Engineer to design, build, and support enterprise-grade integrations centered on Freshservice ITSM, REST APIs, and automation platforms. The role focuses on enabling scalable IT operations through secure, resilient, and data-driven integrations across global systems. You will collaborate with architects, operations teams, and external partners to support ITSM, ITAM, CMDB, and SOC platforms, with strong exposure to automation, scripting, and system integrations.